Privacy policy
Introduction
Award Kitchens (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable Australian privacy laws.
By using our website or contacting us, you agree to the terms of this Privacy Policy.
Information we collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Address or project location
- Details related to your enquiry or project
We may also collect non-personal information such as browser type, pages visited, and general website usage data for analytical purposes.
How we use your information
We collect and use your information for purposes including:
- Responding to enquiries and requests
- Providing quotes and project information
- Communicating about our services
- Improving our website and services
- Meeting legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Storage and security of information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and only accessed by authorised personnel where necessary. While we take appropriate security measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Disclosure of information
We may disclose your personal information where required to:
- Trusted service providers assisting us in operating our business
- Legal or regulatory authorities where required by law
Any third parties we work with are expected to handle personal information in a manner consistent with this Privacy Policy.
Cookies and website analytics
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. Cookies do not identify you personally but help us understand how visitors use our site. You can choose to disable cookies through your browser settings if you prefer.
Accessing and updating your information
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated. Requests can be made using the contact details below.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies separately.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: